Thursday, January 19, 2012

Check out our January Sales Flyers

Check out our Weekly Buys Sales Flyer - valid to January 24, 2012
and our Chinese New Year Sales Flyer - valid January 23 only

Sunday, October 2, 2011

SMALL APPLIANCE RECYCLING PROGRAM



Beginning on October 1, 2011 most small appliances being sold in BC are required to have an eco fee added to their selling price. You will notice it on your till receipt as a separate item. For more information on this Provincial program, check out their site...

www.unpluggedrecycling.ca

Monday, June 20, 2011

June 9, 2011

Dear Hornby Island Co-op,

I am writing to you from my office at the BC Co-operative Association. Here, I am the Director of Youth Programs, and Camp Director for The YES Camp (formerly Camp Rainbow).

The YES Camp’s focus is on community building and self-esteem building with young people. We concentrate on leadership, communication skills, self-awareness, co-operation and the formation of healthy relationships. We offer teens the chance to interact with each other in a supportive, respectful and positive way.

When I was 14 years old, you sent me to Camp Rainbow - and it changed my life forever.

I was a student at Lake Trail and was participating in the crazy 2 buses-2 ferries-2 hours commute. The social culture that I was a part of was not a healthy one, but I was not aware of how unhappy I was. My participation in The YES Camp showed me what kinds of relationships were possible in the world. I learned to expect of my friends the care, kindness, respect and appreciation that was shown to me at camp.

I continued on in the camp program with support from New Horizons, Heron Rocks Friendship Centre and Union Bay Credit Union. After many years of volunteering and working for The YES in the summers, in 2009 I was hired as the camp director.

I now have the extreme pleasure of watching 250 youth from BC come through this amazing program each year. It is a life-changer. The messages I hear back from parents are often tear-jerking. Their children come back from this program bright eyed, inspired and with big dreams for their lives and the world.

The Camp is run by the BC Co-operative Association and supported by the Credit Unions and Co-ops of BC. It is from this rich co-operative history that the Camp has taken its core values and operating principles. Hornby Island is an amazing example of a community that is also rich with co-operation and reciprocity. I have true respect for the institutions on the Island that facilitate this culture, the Hornby Co-op being a major player.

I would like to sincerely thank the community of Hornby Island for sending me to this program. It has been something that the Co-op has supported for many years, and still supports. Three youth from Hornby will be attending this summer – yea!

I don’t know where I would be without The YES. My best friends are staff members, many of my best skills were developed at camp and many of my favorite memories are camp ones.

There is no work that I do in the world that makes a bigger impact than the work that I do here.

My sincere, heart felt gratitude for your support and for sending me on a path that has been so utterly fulfilling, thrilling and fun.

Chelsea Lake

Friday, June 10, 2011

NOTICE TO MEMBERS

re: CHEQUING CHANGES

As of June 13, 2011 we will be processing all cheques at the customer service counter. The 50 cent processing fee applies to all cheques except those issued by H.I. Co-op. This policy includes travelers cheques and postal money orders. Cashiers can accept cash, plastic, and gift certificates at the tills.

We are implementing this policy now to reduce stress on the cashiers, and eliminate opportunities for fraud. Training for our summer cashiers will be simplified and there will be fewer chances for errors to occur in processing members’ cheques. We feel that this will help us to move customers through the tills more quickly and efficiently.

Thursday, April 28, 2011

THE HORNBY ISLAND CO-OP 56th AGM

THE HORNBY ISLAND CO-OP 56th AGM
SUNDAY, MAY 29TH, 2011
10:00 a.m. Hornby Island Community Hall

Dear Members,

At our AGM this year we have reasons to CELEBRATE and some reasons to be wary about our future economic outlook. To start with the positive, it is most appropriate we salute our wonderful Co-op EMPLOYEES, our supportive MEMBERS and the successful completion of our fabulous new GAS BAR.

Organizations often claim that “employees are our most important asset” and that is certainly very true for our Co-op. We are “powered” by 42 employees and contractors. Many have been with the Co-op for a long time. Some will be familiar to you and are “the face” of the Co-op, but others are contributing behind the scene in a variety of ways. All are key to the past and future success of our Co-op and we sincerely thank them and celebrate their dedication.

Another important ingredient in our success is our growing membership that now exceeds 1400. Like our employees, the Co-op would not function without the support and encouragement of our members. That probably is “an adventure into the obvious” but we should pause to celebrate our member’s contribution not only to the Co-op but to the community – thank you!

Included with this letter is an information brochure celebrating the successful completion of the new Gas Bar. While it was a long and sometimes frustrating journey, it was most rewarding to see it come to fruition about a year ago. As this really represents a significant achievement by the Co-op and the community, we should celebrate and recognize this success.

While celebrating we must also consider the economic reality and challenges ahead of us. Sales increased a modest 2% last year, about the level of inflation.
Thanks to the ongoing, diligent efforts of management and staff, gross margins increased by almost 4%. Our operating expenses were well controlled but we incurred a significant increase in maintenance cost and also depreciation associated with the new Gas Bar. As a result, our net savings declined by 38% to $92,796.


For 2011/12 we face the challenge of paying for the Gas Bar, which we can do and dealing with a number of costly maintenance items for the store – never a shortage of challenges! As the outlook for this year is “more of the same”, we need to find ways to boost sales, grow margins and continue to control costs.

Thank you and we look forward to your continued support and encouragement.

HORNBY CO-OP DYNASTIES

Come and help us celebrate so many good things.

#1. HORNBY CO-OP DYNASTIES. There are at least six families who have provided stability to our retail outlet in the past and are still contributing to the unique and friendly Co-op store atmosphere. The list of great family 'teams' among the staff and management could be much longer than this space allows so I will concentrate only on the current scene.

In alphabetical order:

Bassets: Way back there was Giles as Hardware Manager, and now his son Emile is in Produce.

Horners and Harkers: Sue in Produce with daughter Amber Harker at the gas bar. Sue's brother Jim who has cleaned the co-op for 25 years, and his daughter Matisse (Hardware), whose mother Valery Pagnier, fresh from Paris, was always an asset at the till.

MacKenzies: Yes,there was Parker and Bethany and now there is their son, Levon (at the till and dressed in black).

Millans: Remember Garth as Hardware Manager and truck co-ordinator, now his daughter Amanda graces the Administrative Department.

Parkers: Sisters Becca Dunne (at the till) and Juanita Selby (till and deli) both contribute to a welcoming, and often humorous, ambience that greets people on entering the store.

Smiths: Brian, whose talented offspring, Breagan and Hailey, received what he says was invaluable initial work experience as students, and there is of course his sister Honey-Bee also in Hardware.

#2. SUMMER STUDENT WORKERS. The Co-op is proud to have given introductory training to young school going workers such as Team Manager, Phoebe Long's daughter Ananda. Some of these helpers have returned for subsequent summers and some have gone on to work among the general staff at the Co-op - such as Haley Nawrot at the till on weekends. All of these bright young people have been a great asset for the Co-op.

#3. We can certainly celebrate the forsight and endeavors of the founding and early Co-op members. Let us not forget Hilary Brown, Moffat and Lorna McPherson, and let us thank Muriel Rogers, (with one of the lowest of active member numbers ) when we see her at the store and still involved in her own '10% off' Co-op members' monthly shopping day.

#4. THE LOVE AND ROMANCES that have often led to wonderful partnerships and numerous little future Co-op workers must surely provide great work incentives for recruiting staff. Hornby Island Co-op could lay claim to being the best dating service in BC, but don't let us elaborate on that theme.

#5. DONATIONS AND COMMUNITY SUPPORT. At the AGM President Bill Adams will talk about the $9,000 that the Co-op contributed in 2010 to sponsorships and member relations programs such as bursaries and study camps.

#6. We can definitely celebrate last year's healthy financial bottom line on which the Management Team have worked their magic and their expertise.

#7 Last but not least let us celebrate the loyal members who do most of their shopping at the Co-op and always fill their vehicles with Hornby gas.

Ann Newdigate scribe and board member.

Friday, March 4, 2011

Sharing your member number

It has, for a long time, been a common practice for some members to share their membership with friends and family. We have always felt that those who “share the breakfast table” should be able to share a membership number for patronage i.e. when purchasing.

Recently I was asked to review the patronage for our members and, as in past years, there are some memberships which have inordinately high purchases in a year. Sometimes this can be explained by a construction project, or a wedding, or some other unusual expenses for the household.

If it comes to light that there are non-member households using an unrelated member’s number for purchases, we are to inform the member that this practice is unacceptable. In fact, the Co-op could be accused of tax evasion, because we are allowing inflated member purchases to go unchecked. We pay income tax on any profits on non-member purchases. Also, our legal advisor has warned that the member is putting him/herself in a vulnerable position and could be open to accusations of coercion and suchlike.

So, any members who are sharing their numbers, PLEASE consider the ramifications for yourself and for the Co-op. Remember, it is easy to transfer some of your equity to open a new membership for a friend or family member.

Thank you for your consideration. - Sheila, Admin Manager